All systems operational

Uptime over the last 90 days. Incidents are posted here and emailed to customer admins.

Customer portal
99.99% uptime
Bill capture: EDI 810
99.98% uptime
Bill capture: utility portals
99.91% uptime
Audit engine
99.99% uptime
Claims workspace
99.99% uptime
ERP and AP exports
99.97% uptime
Lead and support API
100% uptime

Recent incidents

Delayed portal retrieval for one Midwest utility
September 30, 2026. The utility changed its portal sign-in flow; retrieval resumed after 6 hours with no bills missed.
Scheduled maintenance: audit engine
August 17, 2026. 40-minute window on a Sunday, 02:00 to 02:40 ET. Completed on time.