Hundreds of small accounts, each checked every month
Franchise and company-owned units generate a high volume of small bills where errors survive unnoticed.
Who we serve
Quick-service and restaurant groups with 100 to 3,000 company-owned or franchise units paying electric and gas bills per location.
- commercial accounts with a recoverable error
- 1 in 9commercial accounts with a recoverable error
- from bill access to first findings report
- 21 daysfrom bill access to first findings report
- of filed claims accepted in full or in part
- 94%of filed claims accepted in full or in part
- upfront cost on the Recovery Audit plan
- $0upfront cost on the Recovery Audit plan
Where the money leaks
Account volume hides small errors
A $60 monthly error on one unit is invisible. Across 800 units and two years it is a meaningful sum.
Rate class drift on gas and electric
Kitchen equipment, drive-thru lanes and extended hours can move a unit between small and medium commercial schedules without the bill being corrected.
Late fees across many accounts
With one bill per unit and many due dates, late payments and reconnection fees accumulate, and deposits are rarely returned.
Closed and remodeled units
Units that close, convert or are refranchised can leave behind accounts that keep billing under the old operator's name.
What we usually find
- Wrong rate schedule
Units on a schedule that no longer matches their demand or usage after equipment and hours changes.
- Late fees and unreturned deposits
Late fees from fragmented due dates and deposits that were never refunded after a clean payment record.
- Duplicate bills and payments
The same bill paid twice, once from a paper copy and once from an EDI or portal record.
- Closed and vacant site billing
Charges on accounts for closed, converted or refranchised units.
How it runs
- 1
Gather the bill stream
We collect bills for company-owned units through AP and, where franchise agreements allow, for franchisee-paid accounts.
- 2
Match accounts to units
Each account is tied to a unit number and status, so closed or converted units stand out.
- 3
Audit rate class and charges
Small commercial schedules are checked against actual usage and demand, along with duplicate and fee checks.
- 4
File claims in batches
Many small claims are grouped by utility to keep filing efficient and utility contacts few.
- 5
Stop recurring errors
Rate changes and account closures are requested so the same errors do not return next month.
Customer story
A food manufacturer recovers $672,000 in tax and rate errors
Read the story- $750,000
- overbilling identified across 24 claims
- $672,000
- refunds and credits received to date
- 6 of 8
- utilities updated exemption records
Questions we get asked
Only with the franchisee's authorization and where your agreement allows it. Most customers start with company-owned units.
Individually they are small, and the checks are automated. Volume is why the errors add up, and why the audit runs on every account.
No, unless you choose the Enterprise plan. We read the vendor's exports and audit what is paid.
We ask the utility to waive or refund fees where the record supports it, and we flag the due-date patterns that caused them.
Find out what your utilities owe you.
Connect bills for up to 50 meters. Get the findings report in about three weeks. Pay nothing unless money comes back.
- from bill access to first findings report
- 21 daysfrom bill access to first findings report
- of filed claims accepted by the utility in full or in part
- 94%of filed claims accepted by the utility in full or in part