Research for people who pay utility bills at scale
Reference material from our tariff research and recovery teams, free to use and cite.
- Billing error library12 errorsHow each error happens, how to detect it and how it is refunded.
- Utility profiles12 utilitiesCommercial schedules, refund windows and common findings.
- BenchmarksCC BY 4.0Error rates and recovered dollars by industry and type.
- Guides6 playbooksStep-by-step work for AP, facilities and energy teams.
- Glossary56 termsTariff, metering, AP and regulatory terms defined.
- WebinarsMonthlyLive bill teardowns with our tariff team.
Latest from the blog
- Why utility bills are the least-audited line on a multi-site P&L
Rent, payroll and freight get reviewed line by line. Utility bills get paid on approval. Here is why, and what it costs a 200-site operator.
- How demand ratchets quietly inflate cold storage bills
One spike can set your billing demand for the next 11 months. How ratchet clauses work, why refrigeration triggers them, and how to find a false one.
- Back-billing windows: why waiting a quarter to audit costs real money
Refund lookback periods are finite and they move forward every month. What that means for the timing of an audit and a claim.
- Rate class drift after a store remodel or refrigeration upgrade
A remodel changes the load, but the rate schedule on the account may not follow. How to spot a site billed on the wrong class after a capital project.
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